Humans Served
Privacy Policy
Last updated: 29 May 2026
Humans Served Pty Ltd ("Humans Served", "we", "us") operates the HMNS platform for human services organisations. This policy describes how we handle personal information when you use our websites and cloud services.
Information we collect
We collect account and identity data (such as name, work email, and organisation), usage and audit logs required to operate the service, and content your organisation stores in HMNS as data controller or processor according to your agreement.
How we use information
We use information to provide and secure the platform, support users, meet legal obligations, and improve reliability. We do not sell personal information.
Storage and security
Data is hosted in controlled environments with tenant isolation, access controls, and monitoring. Details of subprocessors and regions are available to subscribers under contract.
Your rights
Depending on your location, you may have rights to access, correct, or delete personal information. Contact your organisation administrator first; platform enquiries: privacy@humansserved.com.
This summary is provided for convenience. Your organisation's agreement with Humans Served may contain additional data-processing terms.